Plan for
INVESTORS
Vitor Cherulli | Founder & CEO
“Nossa missão é democratizar o acesso à Inteligência Artificial e à automação para empresas de todos os tamanhos, transformando o caos do atendimento em uma máquina de vendas escalável.”
Fases do Roadmap (2026-2027):
-
Q3 2026: TRAFFIC ACCELERATION AND BASE TIME. Focus on consolidating the infrastructure and initial team for the next leap.
-
Q4 2026: MARKET ESCALATION. Aggressive expansion of the Inbound Marketing engine and predictive churn integration.
-
Q1 2027: PRODUCT MATURITY AND FULL LATAM EXPANSION. Launch of AI v5 with full multi-modal analysis and scaled operations across Latin America.
-
Q2 2027: GLOBAL REACH AND PIONEERING R&D. Enterprise-native integrations, pioneering generative AIs for compliance, and European consolidation.
🌍 The Size of the Opportunity (Addressable Market)
Papo Global is positioned at the intersection of two hyper-growth markets: B2B SaaS and Artificial Intelligence. Our opportunity to scale is validated by the massive volume of new companies seeking digitalization in Brazil and Europe.
📈 1. The Global SaaS and AI Market Boom
-
Trillion Dollars: Global end-user spending on SaaS is projected to surpass the historic $1 trillion mark by 2027.
-
Accelerated Growth: The AI-Created SaaS market is growing at an impressive rate of more than 40% per year, with automation being the top priority for 90% of IT and Sales managers.
🇪🇺 3. European Expansion (The Next Step)
-
New Businesses (Birth Rate): There are about 3.4 million new businesses opened annually, which represents a creation rate (company births) of more than 10% per year.
-
Total Market Size: There are more than 32 million active companies in the European Union alone. Of these, 99% are Small and Medium Enterprises (SMEs).
-
The Opening Champions: Countries such as Spain, Portugal and Lithuania are often at the top of European statistics with the highest rates of new business openings and registrations each quarter.
🇧🇷 2. The New Business Machine in Brazil (Nosso Quintal)
Historical Record: In 2025 alone, Brazil broke the absolute record with 5.1 million new companies opened.
-
Focus on B2B: Of this total, the overwhelming majority are micro and small businesses (MSEs and MEIs), such as clinics, offices, stores and agencies. These are companies that are born needing to structure service via WhatsApp from day one, making up our Primary Addressable Market (TAM).
O que é a Papo Global?
Papo Global is an intelligent and unified customer service and sales management (CRM) platform. It solves the chaos of business communication by centralizing the main digital channels (WhatsApp, Instagram, Facebook) on a single screen. Its great differential is the native integration with Artificial Intelligence (ChatGPT), allowing companies to create virtual agents that learn about the business and serve customers automatically, humanized and 24 hours a day.
The Problem vs. the Solution
The Market Problem: Companies lose sales and frustrate customers by having a slow, disorganized service spread across several cell phones and applications. In addition, they are unable to extract intelligence data from these conversations.
Papo Global’s Solution: A single center where multiple agents can work at the same time. The platform organizes contacts, creates automation flows, integrates a powerful CRM that tracks customer behavior, and uses AI to answer frequently asked questions and qualify leads before passing them on to a human.
1 User
R$0.00 / year
- Everything from the silver package, but with promotional value for only one user.
On the Card
User
R$97.00 / month
- 1 WA Unofficial API
- AI in the inbox WebChat, Email, Facebook, Instagram, Whatsapp API Official or Twilio, SMS, Telegram, Line and Inbox API
- Complete CRM
- Multi-Service Center
- Prompt Creator
- Balance Recharge by Papo
- Google Maps Lead Extractor
- Automated Follow Up
- AI in Google Calendar
- Triggering through Meta's Official and Unofficial API
- Flow System
-
No Premium⭐ Support
User
R$157.00 / month
- 5 WA Unofficial API
- AI in the inbox WebChat, Email, Facebook, Instagram, Whatsapp API Official or Twilio, SMS, Telegram, Line and Inbox API
- Complete CRM
- Multi-Service Center
- Prompt Creator
- Balance Recharge by Papo
- Google Maps Lead Extractor
- Automated Follow Up
- AI in Google Calendar
- Triggering through Meta's Official and Unofficial API
- Flow System
- ⭐ Premium Support
- ⭐ Advanced Integrations
- ⭐ New Generative AI v3
| Number of Companies | If the average is 2 Users/Company | If the average is 5 Users/Company | If the average is 10 Users/Company |
| 50 Companies | 8.086,00 € | 20.215,00 € | 40.430,00 € |
| 100 Companies | 16.172,00 € | 40.430,00 € | 80.860,00 € |
| 250 Companies | 40.430,00 € | 101.075,00 € | 202.150,00 € |
| 500 Companies | 80.860,00 € | 202.150,00 € | 404.300,00 € |
O que é a Papo Global?
Papo Global is an intelligent and unified customer service and sales management (CRM) platform. It solves the chaos of business communication by centralizing the main digital channels (WhatsApp, Instagram, Facebook) on a single screen. Its great differential is the native integration with Artificial Intelligence (ChatGPT), allowing companies to create virtual agents that learn about the business and serve customers automatically, humanized and 24 hours a day.
CENTRALIZATION
Centralize your company's service in one place.
ORGANIZATION
Organize your business process with our KanBan CRM.
AUTOMATION
Automate every process with our 24/7 service AI
PRESENTATION VIDEO
Learn a little more about the platform.
