78%
Leads waiting for a reply
of consumers buy from whoever responds first. Delays on WhatsApp mean lost sales.
Inbox + AI + CRM in one place
Stop losing sales on WhatsApp
Bring WhatsApp, Instagram, email and SMS into one inbox. Papo's AI replies in 2 seconds, qualifies leads, and books your calendar — no more juggling 7 apps.
No credit cardSetup in 5 min14,000+ businesses
4.8 ★200+ reviews
chat.papo.global
Maria Silva
WhatsApp · Online
Hi! I'd like to schedule a demo.
Sure! I have slots tomorrow at 10am or 3pm. Which works for you?Papo AI · automatic
10am works perfectly 👍
Auto-reply
AI active · 2s
Interactive demo — send text or tap the image icon
110k+
Automated messages
14k+
Businesses served
24/7
AI in customer service
1
Inbox for every channel
Companies that sell more with Papo Global
Lumiere
Vivanto
QUANTA
Brava
Northwind
Orbit
The problem
Your operation shouldn't depend on improvisation
Growing businesses lose revenue when customer service, CRM, and automation don't work together.
5+
Disconnected tools
apps on average: chat, CRM, automation, calendar, and broadcasts — not counting each monthly cost.
24h
Overloaded team
coverage humans can't sustain. Papo's AI takes over after hours with full context.
How it works
From channel to close in three steps
Simple onboarding. Your team can start serving the same day.
- 01
Connect your channels
WhatsApp, Instagram, Facebook, Telegram, SMS, and more — all in the same inbox.
- 02
Set up AI and flows
Prompts, chatbots, and automations without heavy coding. AI replies, schedules, and qualifies leads.
- 03
Sell with CRM
Pipelines, Kanban, and automatic follow-up so no opportunity goes cold in the chat.
Multiservice hub
All inboxes in one place
What today is scattered across apps becomes a single queue — clear, visual, and ready for your team.
7 apps open1 Papo inbox
Unified inbox
7 conversations- 2
Maria Silva
WhatsApp
- 1
Ana Costa
Instagram
João Lima
Facebook
- 3
Loja Tech
E-mail
Pedro M.
Telegram
- 1
Customer 8842
SMS
- 1
Visitor #12
WebChat
Click a channel on the left to see how it appears in the same queue
1
Customers reach out on any channel
WhatsApp, Instagram, email, SMS… every message arrives where they prefer.
2
Everything lands in the same queue
One unified inbox — no switching apps, tabs, or logins.
3
Your team replies with context
History, tags, and AI in one place. Nothing gets lost between tools.
Same concept as Papo's Multiservice hub module — live inbox at chat.papo.global
Product
Built for operations that can't afford to lose leads
Replace spreadsheets plus WhatsApp Web with a professional SaaS workflow.
Unified inbox
One place for every conversation
WhatsApp, Instagram, Facebook, Telegram, SMS, and email in the same queue. Your team stops switching tabs and apps.
- Team routing
- Full history
- Tags and priorities
chat.papo.global
Maria Silva
WhatsApp · Online
Hi! I'd like to schedule a demo.
Sure! I have slots tomorrow at 10am or 3pm. Which works for you?Papo AI · automatic
10am works perfectly 👍
Auto-reply
AI active · 2s
Interactive demo — send text or tap the image icon
Built-in CRM
A visual pipeline that follows the chat
Move deals on the Kanban while chatting with the customer. Pipelines, tags, and history without exporting to another tool.
- Drag cards between stages
- Automatic follow-up
- Metrics per column
app.papo.global / crm
Pipeline · Sales
Drag cards between columns
Google Calendar
Scheduling straight into Google Calendar
AI understands scheduling requests on WhatsApp and creates events in your Google calendar — no copy-paste or app switching.
- Connected Google account
- Events created from the conversation
- Real-time sync
app.papo.global / calendar
Google Calendar
Account connected
Mon
Tue
09:00
Internal meeting
Wed
10:00
Demo · Maria Silva
Thu
14:00
Follow-up João
Fri
Chat → Calendar
Click the button to watch AI create the event.
AI reads the conversation and creates the appointment in your calendar automatically
Reports hub
What matters to the business, in one dashboard
Volume, response time, conversions, and performance by channel and team — no spreadsheets or guesswork.
- KPIs updated in real time
- Period comparison (today, 7 and 30 days)
- Agent ranking and SLA
- Breakdown by source channel
app.papo.global / reports
Reports hub
Live service metrics
+24%
8.420
Messages
-11%
3m 02s
Avg. response
+19%
312
Conversions
+2
9
Active agents
Service volume
Mon
Tue
Wed
Thu
Fri
Sat
Sun
By channel
- WhatsApp58%
- Instagram26%
- Facebook16%
AgentResolvedSLA
Ana R.18697%
Carlos M.16495%
Papo AI2.1k99%
app.papo.global / campaigns
Campaign · Gold offer
Email marketing + automated follow-up
Email preview
Papo Global
Your Gold plan with unlimited AI
Hi [name], we've unlocked a special offer for your team…
View offer0
Sent
0%
Open rate
Send progress0%
Audience: 842 segmented contacts
Pick a segment and simulate a campaign with live metrics
Email marketing
Segmented sends with full control
Build campaigns, pick audiences in the CRM, and track sends and opens — in the same ecosystem as WhatsApp and AI.
- Segmentation by list or tag
- Email preview before sending
- Live progress bar and open rate
- Integrated with automatic follow-up
Contact extractor
From the web to WhatsApp, with AI in between
Find businesses on Google Maps, Brazil CNPJ data, or the web. AI filters who matters and you send the first message without manual spreadsheets.
- Google Maps by city and niche
- CNPJ and public data in Brazil
- AI filter: valid WhatsApp and fit score
- Sending integrated with Papo service
app.papo.global / extractor
1. Extract
2. AI filter
3. Send
0
Found
0
AI approved
0
Messages
Niche: clinics · São Paulo — click simulate
Switch source (Maps, CNPJ, or web) and run the full flow
Integrations
Every channel your customers use
Connect once. Serve on any network without switching tools.
WhatsApp
Facebook
Instagram
Telegram
SMS
WordPress
Platform modules
Everything your operation needs, organized
Filter by area and explore all 14 features included in Papo Global — no cluttered grid, no loose tools.
Multiservice hub
Every channel in a single inbox.
Full CRM
Pipelines, Kanban, tags, and customer history.
Advanced reports
Real-time service metrics.
Help center
Built-in documentation and support.
Advanced AI
ChatGPT and leading models for smart replies.
Voice and images
AI understands audio and images sent by customers.
Automated flows
Chatbots and journeys without complex code.
Automatic follow-up
Never lose a lead for lack of a reply.
Google Calendar
AI connected to your calendar for automatic scheduling.
Contact extractor
Google Maps, Brazil CNPJ, and web — AI filters and sends on WhatsApp.
Bulk sending
Segmented campaigns with safety and control.
Task management
Projects, commitments, and teams aligned.
API
Integrate Papo into your stack with documented endpoints.
Webhooks
Connect N8N, automations, and external systems.
Inbox, CRM, AI, API, broadcasts, and reports — one SaaS ecosystem.
Pricing
Choose the right plan for your business
We're confident you'll love Papo Global Chat.
Transparent per-user pricing. Scale your team without billing surprises.
First user
Silver
First user free
R$ 0,00
forever
No Premium support
- 1 unofficial WhatsApp API
- AI in inbox: WebChat, Email, Facebook, Instagram, official WhatsApp API or Twilio, SMS, Telegram, Line, and Inbox API
- Full CRM
- Multiservice hub
- Prompt builder
- Balance top-up through Papo
- + 5 features included
From 2nd user
Silver
Same features as the first user
R$ 97,00
/ month per user
Billed per additional user
- 1 unofficial WhatsApp API per user
- AI in inbox: WebChat, Email, Facebook, Instagram, official WhatsApp API or Twilio, SMS, Telegram, Line, and Inbox API
- Full CRM
- Multiservice hub
- Prompt builder
- Balance top-up through Papo
- + 5 features included
Gold
Maximum performance and priority support
R$ 157,00
/ month per user
Includes Premium support
- 5 unofficial WhatsApp APIs
- Premium support
- Advanced integrations
- New generative AI v3
- AI in inbox: WebChat, Email, Facebook, Instagram, official WhatsApp API or Twilio, SMS, Telegram, Line, and Inbox API
- Full CRM
- + 8 features included
Prices match the official page at papo.global. Billing via WooCommerce on the account linked to your user.
FAQ
Frequently asked questions
Everything you need to know before creating your account.
Is the first user really free?+
Yes. The Silver plan keeps the first user at R$ 0.00 forever, with the platform's core features. Additional users are billed monthly per seat.
Do I need to replace my current tools to use Papo?+
Papo centralizes customer service, CRM, and automation. Many teams replace several tools; others integrate via API and webhooks with N8N and existing systems.
Does it work with official and unofficial WhatsApp API?+
Yes. We support official (Meta) and unofficial integrations, depending on your plan and operational needs.
Does the AI understand audio and images?+
Yes. The agent processes voice messages and images from customers, as well as text, for more contextual replies.
Where is my account and dashboard?+
Papo setup, prompts, and features live at papo.global/my-account/meu-prompt. Day-to-day inbox service continues at chat.papo.global.
Affiliate program
Resell the AI chat platform and earn up to 50% recurring commission on monthly subscriptions.
Stop losing sales to slow response times
Create your account in minutes. First user free, AI enabled, and inbox ready for your team.